Shipping policy
Shipping Policy
Thank you for visiting and shopping at [PawShop / Your Store Name]. Here are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [7-15] business days — [Free / $X.XX]
- Express Shipping: [3-7] business days — [$X.XX]
Delivery delays can occasionally occur due to customs processing or carrier issues.
3. Order Tracking
Once your order has shipped, you will receive an email containing tracking details. Please allow [24-48] hours for the tracking information to update.
4. Customs, Duties, and Taxes
[PawShop] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damaged or Lost Packages
If you received your order damaged or if it is lost in transit, please contact us immediately at [support@getpawshop.com] with your order number and photos of the damaged items so we can assist you.